There are lots of hard working and talented people in 9-1-1 in Utah. In an effort to recognize and promote their success Utah-NENA has decided to spotlight those who have made a difference.
Today’s Honoree is Randi Gamble, Tooele Country Sheriff’s Office and Communications Center.
Randi is highly regarded by her co-workers and subordinates and is trusted amongst the officers and administrators as a person of integrity and honesty. She has the unique ability to communicate with her coworkers and with the public to resolve conflict no matter the circumstances. Randi is always looking for ways to do her job to the best of her ability and think outside normal parameters in order to the job done in an efficient and professional manner. She is remarkable punctual and rarely takes time off of work. Randi believes in herself and the potential of others, ensuring the most successful outcome of any situation.
Over the years Randi has involved herself in the betterment of the communications division by becoming the Terminal Agency Coordinator (TAC), certifying as a communications Training Officer (CTO), writing a new training manual, writing and updating the Tooele County Communications Division Policy and Procedure Manual, designing new shift schedules and, most recently she has been involved in re-writing the POST curriculum for dispatcher training. She never refuses an assignment regardless of her schedule and can always be depended upon to meed a deadline.
Randi has never been apprehensive about changes in technology. When modifications to our system occur she takes the initiative to learn all she can while assisting those having difficulty. Randi is quick to assist in troubleshooting any technical malfunction and often times, solves matters before they become a problem. She has also worked tirelessly on our electronic records keeping and at reducing the instances of missed and missing information by our dispatchers through regular QA of UCJIS entries.
As a dispatch Sergeant, Randi attends meetings regularly and passes important, pertinent information along for dissemination by other team leaders, making sure they understand the material and providing training for all who use the UCJIS system be they her fellow dispatchers, officers on the road or jail personnel. She is following up on training for our personnel and procedures that will improve our agency’s accuracy.
Randi Gamble is truly a valuable asset to the Tooele Country Sheriff’s Office and Communications Center. Her uplifting personality, knowledge, skills dedication, and work ethics are some of the many qualities that qualify her as a great example of 9-1-1.
